Welcome to the REKKLES LLC FAQ page! Here, we’ve compiled answers to some of the most common questions we receive. If you don’t find your question here, feel free to reach out to us directly.

1. What products do you offer?

We offer a wide range of pet care products, including food, toys, grooming essentials, health supplements, and more. Our products are tailored to meet the specific needs of various pet breeds, ages, and sizes.

2. Where do you ship?

Currently, we ship within the United States. We are working on expanding our shipping options internationally in the near future.

3. How long will it take to receive my order?

Once your order is placed, it is processed within 1-2 business days. Standard shipping typically takes between 3-7 business days, while express shipping usually arrives within 1-3 business days.

4. Can I track my order?

Yes! Once your order has shipped, you will receive an email with tracking information. You can use this to monitor your package's delivery status.

5. What is your return policy?

We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Please visit our Return Policy page for more details, or contact us at contact@rekkles.store for assistance.

6. What if my item arrives damaged or defective?

If your item arrives damaged or defective, please contact us immediately at contact@rekkles.store with your order number and a photo of the issue. We will work with you to resolve the issue, including offering a replacement or refund.

7. Do you offer any discounts or promotions?

Yes! We occasionally offer discounts and promotions to our customers. Sign up for our newsletter to stay updated on the latest deals and special offers.

8. How can I contact customer support?

You can reach our customer support team by email at contact@rekkles.store or by phone at 0465130923. Our team is available Monday through Friday, 9 AM to 5 PM (MT), and will respond to your inquiries as quickly as possible.

9. Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible at contact@rekkles.store. We will do our best to accommodate your request if your order has not yet been processed.

10. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express) as well as payments via Stripe. All transactions are secure and encrypted to protect your payment information.

11. Do you offer any pet care tips or resources?

Yes! We provide helpful pet care tips, product recommendations, and guides on our blog. Check out our Pet Care Blog for the latest insights on keeping your pets happy and healthy.